Professional Services and Support
Take advantage of the support and customization services offered by the team of trained professionals to concentrate on your core business and get the most out of the software investment.
You are not limited to a one-size-fits-all solution. If the systems lack the functionality that you seek, our team of highly-skilled engineers can customize the product to meet your specific requirements (e.g. support integration with third-party systems, cloud integration, feature customization, and more).
Custom Data Connectors and Formats
Working with various data sources is the very essence of our system.
We offer our partners a collection of connectors to various data sources that we already support.
- Your data can be replicated to/from third-party systems.
- We support dozens of market data connectors to the most popular exchanges and data vendors.
Should you require a specific connector that is not yet supported, it is not a problem because the system is designed to be pluggable. We provide documentation and APIs to develop custom connectors, or we can also do it upon request as a service.
Administration and Support
We offer professional services for system administration so our partners could focus on their core business instead of system maintenance.
A dedicated team of trained professionals with deep knowledge of the product and the technology can effectively unburden you from such tasks as system development and deployment, maintenance, and administration of infrastructure.
We offer training for your L1, L2, and L3 support staff or can contract our professional personnel who will effectively and on time provide the necessary support and administration on any level of complexity.